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Unlock The Gold Promotion Terms and Conditions

  • REFERRAL PROMOTION OVERVIEW 
    1. The Unlock the Gold Promotion (“the Promotion”) is organised and sponsored by HelloGold Sdn. Bhd. (Company No. 1170189-H) (“HelloGold”). This Promotion is governed by these terms and conditions. (“Terms & Conditions”).
    2. All Participants in the Promotion will be deemed to have accepted the Terms & Conditions.
  • PROMOTION PERIOD
    1. The Promotion will run from 7th October 2019 at 12:00am to 5th November 2019 at 11:59pm (“Promotion Period”). HelloGold reserves the right to shorten or extend the Promotion Period without prior notice.
    2. All entries received before or after the Promotion Period shall automatically be disqualified.
  • ELIGIBILITY
    1. The Promotion is open to all HelloGold Basic and PRO users (“HelloGold Customer”).
    2. A HelloGold Customer who fulfils the eligibility criteria will automatically be enrolled in the Promotion and shall be deemed the referrer (“Referrer”). The Referrer can share their referral Promotion code with as many people as they like (“Referred Users”) and there is no limit to the amount of gold that the Referrer can receive when their Referred Users make their first purchase of RM50 worth of gold or more, in one single transaction.
    3. The Promotion is only valid when the Referred User:
      1. registers for at least a HelloGold Basic Account; and
      2. applies the referral Promotion code they receive and makes their first purchase of RM50 worth of gold or more in one single transaction within the Promotion Period (“Successful Referral”).
    4. Any Referred User who has a Basic HelloGold Account for more than 30 days is not eligible to participate in the Promotion.
    5. Any Referred Users who registers for at least a Basic Account:
      1. before the Promotion Period and makes a purchase of RM50 worth of gold or more during the Promotion Period; or
      2. during the Promotion Period and makes a purchase of RM50 worth of gold or more after the Promotion Period will not be eligible to participate in the Promotion Main Prize but are still entitled to receive the RM5 worth of gold in accordance with the existing Terms and Conditions for Referral Promotion.
      3. Each Referred User is entitled to use the code only once as a HelloGold customer. For the avoidance of doubt, if a Referred User has claimed their reward using any other code previously, the Referred User is not eligible to use any other code to claim another reward in gold.
  • PROMOTION MECHANICS
    1. All Referrers can share their referral Promotion code to an unlimited number of people.
    2. The Referrer with the most number of Successful Referrals within the Promotion Period will be the winner of a prize.
    3. All gold earned using the referral Promotion codes can be withdrawn or redeemed based on HelloGold’s terms and conditions in effect at that point in time.
  • REWARDS AND PRIZES
  • Reward
    1. Referrer:
      1. Will receive a reward of RM5 worth of gold when the Referred User applies their referral Promotion code purchases a minimum of RM50 worth of gold in their first single transaction within the Promotional Period; and
      2. Is entitled to enter the Prize giveaway when at least a 100 Successful Referrals have been reached.
    2. Referred User: Will receive a reward in the form of a RM5 rebate when they purchase a minimum of RM50 worth of gold in one single transaction by using the Referrer’s promotion code (Rebate Reward) The amount of the Rebate Reward will remain the same even if the Referred User purchases more than RM50 worth of gold in one single transaction.
  • Prizes
    1. The Prizes will be unlocked once the following numbers of successful referrals are reached within the Promotion Period:
    2. PrizeTotal Number of Successful Referrals Reached
      RM500 worth of gold500
      RM200 worth of gold400
      RM100 worth of gold300
      RM50 worth of gold200
      2x HelloGold T-Shirts*100

      For the avoidance of doubt, if at the end of the Promotion Period, a total number of 500 Successful Referrals are reached, the Referrer with the highest number of Successful Referrals will win RM500 worth of gold. However, if at the end of the Promotion Period, a total number of 400 Successful Referrals are reached instead, then the Referrer with the highest number of Successful Referrals will win RM200 worth of gold. If a total number of 300 Successful Referrals are reached instead, then the Referrer with the highest number of Successful Referrals will win RM100 worth of gold and so on.

    3. The Referrer with the highest number of Successful Referrals will win the prize.
    4. The Winner will be announced on 7 November 2019 and will be notified by call and e-mail.
    5. The gold will be deposited into the winner’s account on 7 November 2019.
    6. If the prize is the HelloGold T-Shirts, the T-shirts will be posted to the winner.
    7. HelloGold reserves the right to substitute the prizes in whole or in part for other prizes of equivalent value without prior notice to the Winner at its absolute discretion.
    8. All participants in the Promotion expressly consent to public disclosure of their names, photos and particulars for publicity purposes connected to the Promotion. The Winner also consents to cooperate and participate in any publicity activities that may be organised by HelloGold.
  • DISCLAIMER AND INDEMNITY
    1. The participants understand and agree that their participation in the Promotion is at their own risk and HelloGold is not liable to any person, whether in tort, contract, statute or otherwise for any direct, indirect, incidental or consequential damages or costs in connection with their participation in the Promotion.
    2. HelloGold makes no representation or warranty whatsoever pertaining to:
      1. the continuous, uninterrupted and error-free operation of the Promotion;
      2. the accuracy of information and statements in the Promotion page; Facebook page and ads with external approved partners; and
      3. the security and freedom from any computer viruses or other harmful properties.
    3. HelloGold reserves the right to amend these Terms and Conditions, the mechanics or processes of the Promotion at any time without any prior notice and the Participants shall be bound to such amendments.
    4. HelloGold will not be held accountable for any loss of property during the Promotion.
    5. HelloGold reserves the right to change, amend and/or postpone the Promotion in the event of any unforeseen circumstances deemed necessary.
  • INTELLECTUAL PROPERTY RIGHTS
    1. The Promotion and all information published and related to it (including text, graphics, symbols, icons, software and trademarks) are protected by copyright and trademark and remain the sole property of HelloGold.
  • PERSONAL DATA
    1. HelloGold collects personal identifiable information to provide services or to correspond with the participant. This information is stored in a manner appropriate to the nature of the data by HelloGold and is used to fulfil the participant’s request(s). By submitting the participant’s personal information, HelloGold deems that permission is given by the participant to HelloGold and/or its authorised agents to use this information for the purpose of present and future marketing and promotional purposes and to improve its products and services. If the participant informs HelloGold via the Careline at hello@hellogold.com that the above information should not be used as a basis for further contact, HelloGold will respect the participant’s request. The participant’s information will not be provided or shared with other company or partners for their independent use.
  • FORCE MAJUERE
    1. HelloGold shall not be liable for any default in respect of the Promotion due to any act of God, acts of Government, war, riot, strikes, protests, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond the reasonable control of HelloGold.
  • GOVERNING LAW
    1. These Terms and Conditions are governed by the laws of Malaysia