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TERMS & CONDITIONS: HELLOGOLD SMART SAVER

 

1. OVERVIEW

1.1. From October 3rd 2018 HelloGold Smart Saver shall be offered as an additional product.

1.2. The HelloGold Smart Saver is an additional account designed not only to help you save but also to help you achieve your long-term savings goals.

2. ELIGIBILITY

2.1. The HelloGold Smart Saver is open to all HelloGold customers.

2.2. In order to participate in the HelloGold Smart Saver:

a. customers will be required to open a HelloGold Smart Saver account, which is separate to their existing main HelloGold account; and

b. the customer must contribute a minimum of RM30 per month to their HelloGold Smart Saver account.

3. HELLOGOLD SMART SAVER MECHANICS

3.1 For customers to achieve their savings goals, the HelloGold Smart Saver accounts are to be held for a period 12 months (Term) and may be extended at the end of this Term.

3.2 Gold purchased for the HelloGold Smart Saver account will be purchased at the end of every day (excluding weekends & market closure days) based on the lowest price of the day.

3.3 In order to withdraw the gold and cash balance from the HelloGold Smart Saver account, the HelloGold Smart Saver customer must first exit the HelloGold Smart Saver account by closing the HelloGold Smart Saver account. Once the account is closed, the customer’s gold and cash balance in the HelloGold Smart Saver account shall be transferred to the customer’s main HelloGold account. The customer is unable to withdraw the gold and cash balance directly from the HelloGold Smart Saver account.

3.4 Should the customer wish to, the HelloGold Smart Saver customer is able to close the HelloGold Smart Saver account before the completion of the Term. If the account is closed prior to the completion of the Term, the gold and cash balance in the HelloGold Smart Saver account will be released and transferred to the customer’s main HelloGold account.

3.5 After achieving their HelloGold Smart Saver’s goal, the gold and cash balance in the customer’s HelloGold Smart Saver account will be transferred to the customer’s main HelloGold account.

4. AGENCY

4.1. The HelloGold Smart Saver customer agrees to appoint HelloGold to act on the customer’s behalf as the customer’s agent to conduct the daily activity of purchasing gold from HelloGold.

4.2. The customer authorises HelloGold as the customer’s agent to purchase gold at the end of every day (excluding weekends & market closure days) based on the lowest price of the day for the Term or as long as the HelloGold Smart Saver account is open

5. VARIATION OF TERMS & CONDITIONS

5.1. HelloGold Sdn Bhd (HelloGold) reserves the right to vary or amend these Terms and Conditions, the mechanics or processes of HelloGold Smart Saver at any time by giving the customer written notice of such withdrawal, which notice, if posted to the customer’s main HelloGold account or email address, shall be deemed to have been received by the customer on the day it was posted.

6. WITHDRAWAL OF HELLOGOLD SMART SAVER PRODUCT

6.1. HelloGold reserves the right to withdraw the HelloGold Smart Saver product at any time by giving the customer written notice of such withdrawal, which notice, if posted to the customer’s HelloGold Account or email address, shall be deemed to have been received by the customer on the day it was posted.

6.2. The withdrawal of the HelloGold Smart Saver product will not affect existing HelloGold Smart Saver customers. Existing HelloGold Smart Saver customers shall continue to be able to save towards their established goals for the duration of the registered Term. Once that goal is reached, any gold and cash balance in the HelloGold Smart Saver account will be transferred to the customer’s main HelloGold account.

7. OTHER TERMS AND CONDITIONS – THE MAIN HELLOGOLD ACCOUNT

7.1. To the extent that there is no conflict, the Terms & Conditions of the main HelloGold account, to which the Customer has agreed and accepted, also applies to the operation of the HelloGold Smart Saver account.