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Home » Terms And Conditions – GrabPay Raya 750GRP 2.0

HelloGold x GrabPay 750 2.0 Promotion Terms and Conditions

      1. The HelloGold x GrabPay 750 2.0 Promotion (“the Promotion”) is organised and sponsored by HelloGold Sdn. Bhd. (Company No. 1170189-H) (“HelloGold”) and GPay Network (M) Sdn. Bhd. (Company No. 1219869-A) (“GrabPay”). The Promotion is governed by these terms and conditions, including any subsequent amendments thereto (“Terms & Conditions”).
      2. All Participants in the Promotion will be deemed to have accepted the Terms & Conditions.
      1. The Promotion is open to HelloGold users who before the point of purchase during the Promotion Period have:
        1. at least an approved HelloGold Basic Account; and
        2. has a Grab account (“Participants”).
      1. Employees of HelloGold and GrabPay are not eligible to enter the Promotion.
      1. The Promotion Period will run from 16 June 2020 at 1:00:00 am until 30 June 2021 at 11:59:59 pm according to GMT+ 8 in Malaysia (both dates inclusive) (“the Promotion Period”).
      2. All transactions made before or after the Promotion Period shall automatically be disqualified.
      3. HelloGold and GrabPay jointly reserve the right to extend or shorten the Promotion Period at their own discretion without prior notice.
      1. To be eligible for this Promotion, Participants must successfully buy a minimum of RM150 worth of gold or more via ‘Buy Gold’ in a single transaction on the HelloGold app using GrabPay within the Promotion Period.
      2. For the avoidance of doubt, purchases made via Online Banking, Boost, Touch ‘n Go eWallet or cash balance during the Promotion Period are not eligible for entry to this Promotion.
      3. Participants are not permitted to accumulate purchases of less than RM150. For example, Participants who purchase RM100 worth in gold in one single transaction and proceed to purchase another RM50 worth in gold in a subsequent single transaction or any combination of less than RM50 in multiple transactions, will not be eligible to participate in the Promotion.
      4. Contributions made via the SmartSaver plan are excluded from this Promotion.
      5. Participants who make a purchase using a referral code, must meet the minimum purchase requirement of at least RM155 at the point of purchase.
      1. Upon successfully completing the requirements in the Promotion Mechanics, Participants are entitled to receive 750 GrabRewards Points in their Grab account (“GrabRewards Points”).
      2. Participants are entitled to receive a maximum of ONE (1) redemption of GrabRewards points.
      3. The GrabRewards Points will be issued to the Participant’s Grab account latest by the second week of August 2021 upon successful completion of the Retention Period and after consolidation from both GrabPay and HelloGold.
      4. This Promotion is limited to the first 293 Participants on a first come first serve basis only. The GrabRewards Points will cease once the cap of 293 users has been fully awarded or at the expiration of the Promotion Period, whichever is earlier.
      5. The GrabRewards Points issued for the purpose of this Promotion shall not be eligible for tier upgrading or maintenance in GrabRewards.
      6. The GrabRewards Points are not exchangeable, transferable or redeemable for cash or replacements.
      7. HelloGold and GrabPay reserve the right to substitute the Reward for other rewards of equivalent value without prior notice to the Participant, at its absolute discretion.
      8. HelloGold and GrabPay reserves the right to disqualify any Participant from receiving GrabRewards Points, at its sole discretion, if the Participant does not comply with the terms and conditions of this Promotion or HelloGold’s and/or GrabPay’s main product terms and conditions, policies and/or operating procedures.
      1. The Participants understand and agree that their participation in the Promotion is at their own risk and HelloGold is not liable to any person, whether in tort, contract, statute or otherwise for any direct, indirect, incidental or consequential damages or costs in connection with their participation in the Promotion.
      2. HelloGold makes no representation or warranty whatsoever pertaining to:
        1. the continuous, uninterrupted and error-free operation of the Promotion;
        2. the accuracy of information and statements in the Promotion page; Facebook page and ads with external approved partners; and
        3. the security and freedom from any computer viruses or other harmful properties.
      3. The Participants acknowledge and agree that to the fullest extent permitted by law, HelloGold disclaims all liabilities for any claims for damages, losses, costs and expenses arising from participation in the Promotion.
      4. HelloGold reserves the right to amend these Terms and Conditions, the mechanics or processes of the Promotion at any time without any prior notice and Participants shall be bound to such amendments.
      5. These Terms and Conditions shall be further subject to the General Campaign Terms and Conditions which can be found here.
      1. The Promotion and all information published and related to it (including text, graphics, symbols, icons, software and trademarks) are protected by copyright and trademark and remain the sole property of HelloGold.
      1. HelloGold collects personal identifiable information to provide services or to correspond with the participant. This information is stored in a manner appropriate to the nature of the data by HelloGold and is used to fulfil the participant’s request(s). By submitting the participant’s personal information, HelloGold deems that permission is given by the participant to HelloGold and/or its authorised agents to use this information for the purpose of present and future marketing and promotional purposes and to improve its products and services. If the participant informs HelloGold via the Careline at hello@hellogold.com that the above information should not be used as a basis for further contact, HelloGold will respect the participant’s request. The participant’s information will not be provided or shared with other company or partners for their independent use.
      1. HelloGold shall not be liable for any default in respect of the Promotion due to any act of God, acts of Government, war, riot, strikes, protests, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond the reasonable control of HelloGold.
      1. These Terms and Conditions are governed by the laws of Malaysia.