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Home » Terms And Conditions – 9.9 Promotion

HelloGold 9.9 Promotion Terms and Conditions

    1. The HelloGold ‘9.9’ Promotion (“the Promotion”) is organised and sponsored by HelloGold Sdn. Bhd. (Company No. 1170189-H) (“HelloGold”) . The Promotion is governed by these terms and conditions, including any subsequent amendments thereto (“Terms & Conditions”).
    2. All Customers in the Promotion will be deemed to have accepted the Terms & Conditions.
    1. The Promotion is open to all registered and verified HelloGold Basic and PRO users. (“Customers”).
    2. For the avoidance of doubt, please refer to the FAQ for the transaction limits relating to HelloGold Basic user and PRO user.
    3. Employees of HelloGold are not eligible to enter the Promotion.
    1. The Promotion Period will run from 9 September 2020 at 1:00:00 am to 11:59:59 pm according to GMT+ 8 in Malaysia (“the Promotion Period”).
    2. All transactions made before or after the Promotion Period shall automatically be disqualified.
    3. HelloGold reserves the right to extend or shorten the Promotion Period at their own discretion without prior notice.
    1. To be eligible for this Promotion, Participants must:
        1. successfully buy a minimum of RM100 worth of gold or more via ‘Buy Gold’ in ONE (1) single transaction within the Promotion Period, and
        2. fill in details of their full name, email, mobile phone number registered with HelloGold, answer a question in the form provided within the Promotion Period (“Participation Form”).
    2. For the avoidance of doubt, purchases made via Online Banking, Boost, Touch ‘n Go eWallet or cash balance during the Promotion Period are eligible for entry to this Promotion. Contributions made via the SmartSaver plan are excluded.
    3. For the avoidance of doubt, failure to fill in the details in the Participation form within the Promotion Period would not entitle Participants to be eligible in the Promotion.
    4. Every purchase of a minimum of RM100 in a single transaction earns Participants 1 entry. For the avoidance of doubt, RM200 is then equivalent to 2 entries, RM300 is equivalent to 3 entries or RM400 is equivalent to 4 entries (“Successful Entries”).
    5. Participants are not permitted to accumulate purchases of less than RM100. For example, Participants who purchase RM50 worth in gold in one single transaction and proceed to purchase another RM50 worth in gold in a subsequent single transaction or any combination of less than RM100 in multiple transactions, will not be eligible to participate in the Contest.
    6. Participants who make a purchase using a referral code, must meet the minimum purchase requirement of at least RM105 at the point of purchase.
    1. Upon successfully completing the requirements in the ‘Promotion Mechanics’ above, Participants stand a chance to win ONE (1) gram worth of gold in our 9.9 Lucky Draw (“Gold Prize”).
    2. The Gold Prize will be awarded to only ONE (1) winner only.
    3. The 9.9 Lucky Draw will be conducted on the 10 September 2020. If the draw date falls on a public holiday, HelloGold shall have the right to proceed with the draw on the working day proceeding the day of the holiday.
    4. The Winner shall be selected at random, either by hand or by other means and methods (which may be manual or computerized) at HelloGold’s sole and absolute discretion.
    5. The Gold Prize will be credited into the winners’ main HelloGold account within 5 working days after the draw is made.
    6. The Gold Prize will be calculated as at the buy price at the date and time (Kuala Lumpur time) the transfer occurs based on the date ranges stated in term 19.
    7. Once the Gold Prize has been credited into the Winner’s account, the Winner will be notified via email. HelloGold will not be liable for any failed notifications due to third party systems errors and / or users unsubscribing from HelloGold’s email list.
    8. HelloGold reserves the right to substitute the Gold Prize for other rewards of equivalent value without prior notice, at its absolute discretion.
    9. All participants in the Promotion expressly consent to public disclosure of their names, photos and particulars for publicity purposes connected to the Contest and whoever disapproves will be disqualified and cannot redeem the Gold Prize. The Winner also consents to cooperate and participate in any publicity activities that may be organised by HelloGold.
    10. HelloGold reserves the right to disqualify any Participant from receiving the Prize, at its sole discretion, if the Participant does not comply with the terms and conditions of this Promotion or HelloGold’s main product terms and conditions, policies and/or operating procedures.
    1. The Participants understand and agree that their participation in the Promotion is at their own risk and HelloGold is not liable to any person, whether in tort, contract, statute or otherwise for any direct, indirect, incidental or consequential damages or costs in connection with their participation in the Promotion.
    2. HelloGold makes no representation or warranty whatsoever pertaining to:
      1. the continuous, uninterrupted and error-free operation of the Promotion;
      2. the accuracy of information and statements in the Promotion page; Facebook page and ads with external approved partners; and
      3. the security and freedom from any computer viruses or other harmful properties.
    3. The Participants acknowledge and agree that to the fullest extent permitted by law, HelloGold disclaims all liabilities for any claims for damages, losses, costs and expenses arising from participation in the Promotion.
    4. HelloGold reserves the right to amend these Terms and Conditions, the mechanics or processes of the Promotion at any time without any prior notice and customers shall be bound to such amendments.
    1. The Promotion and all information published and related to it (including text, graphics, symbols, icons, software and trademarks) are protected by copyright and trademark and remain the sole property of HelloGold.
    1. HelloGold collects personal identifiable information to provide services or to correspond with the participant. This information is stored in a manner appropriate to the nature of the data by HelloGold and is used to fulfil the participant’s request(s). By submitting the participant’s personal information, HelloGold deems that permission is given by the participant to HelloGold and/or its authorised agents to use this information for the purpose of present and future marketing and promotional purposes and to improve its products and services. If the participant informs HelloGold via the Careline at hello@hellogold.com that the above information should not be used as a basis for further contact, HelloGold will respect the participant’s request. The participant’s information will not be provided or shared with other company or partners for their independent use.
    1. HelloGold shall not be liable for any default in respect of the Promotion due to any act of God, acts of Government, war, riot, strikes, protests, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond the reasonable control of HelloGold.
    1. These Terms and Conditions are governed by the laws of Malaysia