Promotion Overview

1. The HelloGold MDEC2020 Promotion (“the Promotion”) refers to a valid promotion code (“The Code”) created for use on our various platforms and one-off events. It is organised and sponsored by HelloGold Sdn. Bhd. (Company No. 1170189-H) (“HelloGold”). The Promotion is governed by these terms and conditions, including any subsequent amendments thereto (“Terms & Conditions”)
2. All participants in the Promotion will be deemed to have accepted the Terms & Conditions.

Eligibility

1. The Promotion is open to all new customers of HelloGold with a HelloGold basic or HelloGold PRO account.
2. For avoidance of doubt, ‘New Customers of HelloGold’ are customers who have never bought gold before. Customers who have registered for a HelloGold Basic account or HelloGold PRO account before the Promotion Period but have never bought gold are also eligible for the Promotion.
3. The Promotion is limited to the first 200 Customers who use the Code.
4. Only MDEC staff are eligible to participate in the Promotion.

Promotion Period

1. Each Code shall be valid from 21st February 2020 (08:00:00am) until 22nd February 2020 (11:59:59pm).
2. HelloGold reserves the right to extend or shorten the Promotion Period at its sole discretion.

Promotion Mechanics

1. Each Customer is entitled to use one Code: ‘MDEC2020’.
2. The Code may only be used once within their lifetime as a HelloGold Customer. For the avoidance of doubt, if a Customer has claimed the Code previously for any monetary value in gold, the customer is not eligible to use another Code for another claim of monetary value in gold. This also includes Referral codes.
3. Customers must use the Code and buy a minimum of RM6 worth of gold before 22nd February 2020 by 11:59:59 pm.
4. The Customers who use the Code and then proceed to buy a minimum of RM6 worth of gold will receive RM5 worth of gold (“Reward”) deposited into their account.
5. Only direct buys are eligible for this promo. Purchases made with the SmartSaver plan will not be eligible.
6. The Reward will be automatically deposited into the Customers’ account once the Code has been used and purchase has been made.
7. The Reward will be calculated at the buy price as at the time when the Code is used by the Customer.
8. Once the Reward has been deposited to the Customer’s account, the Customer will be notified by email and through an in-app message. HelloGold will not be liable for any failed notifications due to third party systems errors.
9. HelloGold reserves the right to substitute the Reward for other rewards of equivalent value without prior notice, at its absolute discretion.

Disclaimer and Indemnity

1. The participants understand and agree that their participation in the Promotion is at their own risk and HelloGold is not liable to any person whether in tort, contract, statute or otherwise for any direct, indirect, incidental or consequential damages or costs in connection with their participation in the Promotion.
2. HelloGold makes no representation or warranty whatsoever pertaining to:
   1. the continuous, uninterrupted and error-free operation of the Promotion;
   2. the accuracy of information and statements in the Promotion page; Facebook page and ads with external approved partners;
   3. the security and freedom from any computer viruses or other harmful properties.
   4. The participants acknowledge and agree that to the fullest extent permitted by law, HelloGold disclaims all liabilities for any claims for damages, losses, costs and expenses arising from participation in the Promotion.
   5. HelloGold reserves the right to amend these Terms and Conditions, the mechanics or processes of the Promotion at any time without any prior notice and the Participants shall be bound to such amendments.
   6. HelloGold reserves the right to substitute the Reward for other rewards of equivalent value without prior notice, at its absolute discretion.

Prevailing Language

1. These Terms and Conditions are available in the English language and Bahasa Malaysia. In the event of any conflict or inconsistencies between the English language Terms & Conditions and the Bahasa Malaysia Terms & Conditions, the English language version shall prevail.

Intellectual Property Rights

1. The Promotion and all information published and related to it (including text, graphics, symbols, icons, software and trademarks) are protected by copyright and trade mark and remains the sole property of HelloGold.

Personal Data

1. HelloGold collects personal identifiable information to provide services or to correspond with the participant. This information is stored in a manner appropriate to the nature of the data by HelloGold and is used to fulfil the participant’s request(s). By submitting the participant’s personal information, HelloGold deems that permission is given by the participant to HelloGold and/or its authorised agents to use this information for the purpose of present and future marketing and promotional purposes and to improve its products and services. If the participant informs HelloGold via the Careline at hello@hellogold.com that the above information should not be used as a basis for further contact, HelloGold will respect the participant’s request. The participant’s information will not be provided or shared with other companies or partners for their independent use.

Force Majeure

1. HelloGold shall not be liable for any default in respect of the Promotion due to any act of God, acts of Government, war, riot, strike, lockout, industrial action, fire, flood, storm, technical or system failures or any event beyond the reasonable control of HelloGold.

Governing Law

1. The Terms and Conditions shall be governed by the laws of Malaysia.